We would like you to tell us what you think about the service we provide at this pharmacy
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets the national criteria
How to make a complaint
If you have any comments, suggestions or complaints please email us at pharmacy@pharmassured.co.uk
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you. All complaints will be dealt with the utmost importance and our team will do their best to resolve all queries about our service.
You may also complain or give feedback to the local Integrated Care Board (ICB):
By post to:
Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH
By email to: bcicb.time2talk@nhs.net
By Telephone: 0300 0120 281 and select Option 1
If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.
If you’re not happy with your complaint outcome, you can contact the Parliamentary and Health Service Ombudsman (PHSO)
Telephone: 0345 015 4033 or via their website.
Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets the national criteria
How to make a complaint
If you have any comments, suggestions or complaints please email us at pharmacy@pharmassured.co.uk
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you. All complaints will be dealt with the utmost importance and our team will do their best to resolve all queries about our service.
You may also complain or give feedback to the local Integrated Care Board (ICB):
By post to:
Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH
By email to: bcicb.time2talk@nhs.net
By Telephone: 0300 0120 281 and select Option 1
If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.
If you’re not happy with your complaint outcome, you can contact the Parliamentary and Health Service Ombudsman (PHSO)
Telephone: 0345 015 4033 or via their website.
Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.
